Expertise in Digital, IBM, HP, SGI and Sun platforms
FM services include Asset Management, Automated Help Desk Services and other allied services
Uptime commitment as per SLA
Special expertise in handling multi location projects
Facilities Management System
IT Helpdesk
Desktop and server administration
E-mail administration
Virus control Vendor Management
Asset management
IT consumables management
Spares management…etc
Application Management & Maintenance Services
Exposure in handling 3rd party applications like database, web-based and enterprise level applications
Deployment of the applications at customer end
First level maintenance and trouble shooting
User training in centralized or de-centralized mode
Management of the application on a regular basis
Customization
Manpower Augmentation
Manpower Outsourcing services for all IT skill sets and
other industry verticals
Engineer Outsourcing Services
Resident Engineers and Project Managers
Project Management Service
Security Services
Strong relationship with Check Point, Sonic Wall &
Symantec
Anti virus, Firewall, Intrusion Detection and Intrusion
prevention solutions
Firewall solutions from Check Point, Sonic WALL &
Symantec
VPN solutions
Security audit
Managed Security services
Managed Services
Enterprise Management services including WAN management, Server management and Desktop management
Lease line upkeep & network audit
Primary focus on Network management, Server management, Desktop management and Service Desk
(for Help Desk solutions)
Business Continuity
Application tuning and re-engineering services
Storage Services
Storage hardware from HP, ADIC, IBM and Tandberg
Storage software from Veritas and HP
Strong relationship with Veritas for its range of Backup,
High Availability and Disaster Recovery products